| |
May 08, 2024
|
|
|
|
|
QUAL 557 - Measuring Customer Satisfaction
The focus of this course is on measuring customer needs and expectations for the purpose of improved product/process performance. Qualitative and quantitative analysis techniques are utilized. Emphasis is on providing a base for development and justification of product (including service outputs)/process specifications.
Credit 3 hrs May not be repeated for additional credit
Grade Mode Normal (A-F)
Course Rotation
Notes -
Summer 2024 Course Sections
Fall 2024 Course Sections
Add to Portfolio (opens a new window)
|
|
